Title: How to cancel 100m
Recently, the topic of "how to cancel 100m" has triggered widespread discussion across the Internet. Many users reported that they were subscribed to 100m packages or services without their knowledge, resulting in additional charges. This article will combine the hot topics and hot content in the past 10 days to give you a detailed answer on how to cancel 100m, and provide structured data for reference.
1. What is 100m?
100m usually refers to the 100MB traffic package or related services provided by mobile operators. Some users may be automatically activated due to misoperation or operator promotion activities, resulting in additional monthly deductions. The following is the hot discussion data about 100m on the Internet in the past 10 days:
| platform | amount of discussion | Main questions |
|---|---|---|
| 12,500+ | How to cancel the 100m traffic package | |
| Zhihu | 3,200+ | Is it reasonable to automatically activate 100m? |
| Tieba | 5,800+ | Summary of operator customer service responses |
2. How to cancel 100m?
The following are several common methods for canceling 100m, which are applicable to domestic mainstream operators (China Mobile, China Unicom, and Telecom):
| method | Operation steps | Applicable carriers |
|---|---|---|
| SMS Cancel | Send "QX100M" to 10086 (China Mobile)/10010 (China Unicom)/10001 (Telecom) | All |
| APP Cancel | Log in to the operator APP, enter "My Package" - "Subscribed Services" - select 100m to cancel | All |
| Customer service phone number | Call the operator's customer service hotline and transfer to manual service to apply for cancellation. | All |
| Offline business hall | Bring your ID card to the business hall to cancel | All |
3. Precautions
1.Cancellation of statute of limitations: Some operators stipulate that cancellation in the current month will take effect in the next month. Please pay attention to whether the fee will continue to be deducted.
2.liquidated damages: If the 100m is a contract package, early cancellation may incur liquidated damages. It is recommended to consult customer service for confirmation.
3.Second confirmation: After cancellation, it is recommended to check the business status through APP or SMS to avoid unsuccessful cancellation.
4. User feedback and complaint channels
If cancellation cannot be made through conventional methods, or if the operator is pushy, you can lodge a complaint through the following channels:
| channel | Contact information | Processing time |
|---|---|---|
| Complaint to the Ministry of Industry and Information Technology | Visit https://dxss.miit.gov.cn/ to submit an appeal | 3-5 working days |
| Complaint to operator headquarters | Dial 10080 (China Mobile)/10015 (China Unicom)/10000 (Telecom) | 1-3 working days |
5. How to avoid opening it again?
1.Turn off automatic renewal: Turn off the "automatic subscription of value-added services" function in the operator APP.
2.SMS interception: Set interception keywords such as "activate" and "100m" to prevent mistaken replies to confirmation text messages.
3.Regular inquiry: Check the opened services through APP or SMS every month, and detect abnormalities in time.
Through the above methods, you can effectively cancel the 100m service and avoid similar problems. If you encounter other questions, it is recommended to keep screenshots, text messages and other evidence to actively protect your own rights and interests.
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