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How to check the authenticity of Gree air conditioner

2025-12-10 15:44:30 science and technology

How to check the authenticity of Gree air conditioner

With the arrival of summer, the air-conditioning market has ushered in a sales peak. As a well-known domestic brand, Gree air-conditioning is highly favored by consumers. However, there are also many fake and shoddy products on the market. How to identify the authenticity of Gree air conditioners has become the focus of consumers' attention. This article will introduce in detail the method of checking the authenticity of Gree air conditioners, and provide structured data to help you quickly identify genuine products.

1. The official channel for checking the authenticity of Gree air conditioners

How to check the authenticity of Gree air conditioner

Gree Air Conditioner provides a variety of official channels for consumers to check the authenticity. The following are some common methods:

Query methodOperation steps
Official website inquiry1. Visit Gree’s official website (www.gree.com);
2. Find the "Service Support" or "Authenticity Inquiry" entrance;
3. Enter the product serial number or scan the QR code.
Official customer service1. Call Gree customer service hotline (400-836-5315);
2. Provide product model and serial number;
3. Customer service staff will assist in verifying authenticity.
WeChat public account1. Follow the official public account of "Gree Electric";
2. Click "Service"-"Authenticity Inquiry" in the menu bar;
3. Enter relevant information for verification.

2. How to obtain the serial number of Gree air conditioner

The serial number is key information for checking authenticity and can usually be found in the following locations:

Product partsSerial number location
Outer packing boxThere is a label on the side or top of the box that contains the serial number.
Body nameplateThere is a product information label on the side or back of the air conditioner indoor unit or outdoor unit.
purchase invoiceFor Gree air conditioners purchased through regular channels, the product serial number will be indicated on the invoice.

3. Other ways to identify the authenticity of Gree air conditioners

In addition to official inquiry channels, consumers can also initially judge the authenticity of Gree air conditioners through the following methods:

How to identifyDescription
Appearance inspectionGenuine Gree air conditioners have fine workmanship and clear markings; counterfeit products may have problems such as blurred fonts and skewed logos.
price comparisonIf the price is much lower than the market price, you need to be wary of whether it is a counterfeit product.
Purchase channelsIt is recommended to purchase through Gree’s official mall, authorized dealers or large e-commerce platforms (such as JD.com and Tmall flagship stores).

4. Hot topics in the past 10 days and developments related to Gree air conditioners

Recently, the air conditioner market has continued to gain popularity. The following are the hot topics related to Gree air conditioners on the Internet in the past 10 days:

hot topicsMain content
Gree air conditioner summer promotionGree launched the "Cool Summer" event, offering limited-time discounts on multiple models.
New features of smart air conditionersGree releases a new generation of smart air conditioners that support voice control and remote control.
Counterfeit air conditioner casePolice in many places have seized counterfeit Gree air conditioners and reminded consumers to identify them.

5. Summary

When purchasing Gree air conditioners, be sure to go through formal channels and use the official authenticity inquiry service to ensure the authenticity of the product. At the same time, paying attention to information such as appearance and price can also help you avoid buying counterfeit products. I hope this article can provide you with practical reference, allowing you to enjoy the cooling experience brought by Gree air conditioners with peace of mind.

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